889bd Privacy Policy

1 Introduction

This Privacy Policy (hereinafter "the Policy") sets out the principles and practices by which 889bd (hereinafter "889bd", "we", "us", or "our") collects, processes, stores, and protects the personal data of individuals who visit, register on, or interact with the 889bd online betting platform available at https://889bd.io (hereinafter "the Platform").

889bd is committed to handling personal data with transparency, integrity, and care. This Policy has been prepared to reflect current best practices in data protection and to give our players in Bangladesh a complete and honest picture of how their information is managed throughout their relationship with the 889bd platform.

This Policy should be read alongside the Terms and Conditions and the Responsible Gaming Policy, which together constitute the full set of agreements governing your use of the 889bd platform. References to "personal data" in this document mean any information that directly or indirectly identifies a natural person.

2 Data We Collect

889bd collects personal data in two primary ways: information you provide directly when using the platform, and information collected automatically as you browse and interact with the site. The categories of personal data we may collect include, but are not limited to, the following:

2.1 Data You Provide Directly

• Registration data: Full legal name, date of birth, email address, mobile phone number, and preferred username when you create a 889bd account.
• Identity verification documents: Copies of your Bangladesh National Identity Card (NID), passport, driving licence, or other government-issued identity documents submitted during the KYC (Know Your Customer) process.
• Payment information: Mobile financial service account details (bKash, Nagad, Rocket, Upay account numbers registered in your name), and card details for Visa or Mastercard transactions. Full PINs and full card numbers are processed by our payment partners and are not stored on 889bd servers.
• Communication data: Messages, queries, complaints, or feedback you send to our support team via live chat, email, or any other communication channel.
• Responsible gaming preferences: Deposit limits, session time limits, cooling-off preferences, and self-exclusion requests that you configure through your account settings.

2.2 Data Collected Automatically

• Technical data: IP address, browser type and version, device type and operating system, screen resolution, and referring URL collected each time you visit the 889bd platform.
• Usage data: Pages visited, time spent on each page, game titles accessed, bet history, deposit and withdrawal transaction records, session duration, and navigation paths through the platform.
• Cookie data: Information stored by cookies and similar tracking technologies placed on your device during your visit. See Section 5 for full details of our cookie practices.
• Geolocation data: General geographic location data derived from your IP address, used to verify that your access originates from an eligible location.

3 How We Use Your Data

889bd processes your personal data for a defined set of purposes. We do not use your data for any purpose that is incompatible with the purposes described in this section without first obtaining your explicit consent or where required by law.

Where 889bd sends you marketing communications — including promotional emails about new games, bonus offers, BPL season promotions, Eid special offers, or VIP programme updates — this is done only where you have provided consent at registration or have not opted out of such communications. You may withdraw your consent at any time by updating your account notification preferences or by contacting our support team.

4 Legal Basis for Processing

889bd processes your personal data on one or more of the following legal bases, depending on the nature of the processing activity:

• Contractual necessity: Processing that is required to perform the contract between you and 889bd — i.e., to provide you with betting and gaming services, process your transactions, manage your account, and deliver customer support. Without this processing, 889bd cannot fulfil its obligations to you as a registered player.
• Legal obligation: Processing that is required to comply with applicable legal and regulatory requirements, including anti-money laundering (AML) obligations, Know Your Customer (KYC) verification, responsible gaming regulations, and tax reporting requirements.
• Legitimate interests: Processing that is necessary for 889bd's legitimate business interests, where those interests are not overridden by your rights and freedoms. This includes fraud detection, platform security, prevention of prohibited conduct, and analytical activities that help us improve our services.
• Consent: Where none of the above bases applies, 889bd will seek your explicit, freely given, informed, and unambiguous consent before processing your data. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5 Cookies and Tracking Technologies

889bd uses cookies and similar tracking technologies to enhance platform performance, maintain session continuity, remember your preferences, and gather analytical data about how the platform is used. A cookie is a small text file placed on your device by a web server; it is not an executable program and cannot install software or access other files on your device.

The categories of cookies used by 889bd are as follows:

• Strictly necessary cookies: Essential for the platform to function correctly. These include session authentication cookies that keep you logged in to your 889bd account, security tokens, and load-balancing cookies. These cookies cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences such as language settings, display preferences, and notification configurations. Disabling these cookies may result in a degraded user experience.
• Analytical cookies: Collect anonymous aggregated data about how players navigate the platform — pages visited, features used, error occurrences — to help 889bd identify areas for improvement. No individually identifiable data is included in analytical reports.
• Performance cookies: Monitor platform response times, game loading speeds, and server performance. This data is used solely for technical optimisation and is not linked to individual player profiles for commercial purposes.

889bd does not use third-party advertising cookies or behavioural tracking cookies that build profiles for use by external advertising networks. You may manage cookie settings through your browser preferences; however, disabling strictly necessary cookies will prevent you from logging in to your 889bd account.

6 Data Sharing and Disclosure

889bd does not sell, rent, or otherwise commercially exploit your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment processors: When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, your transaction details are shared with the relevant payment service provider solely for the purpose of processing that transaction. These providers are bound by their own data protection obligations.
• Game providers: Your player identifier and bet data may be shared with certified third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi to facilitate game delivery, resolve technical disputes, and maintain RTP audit logs. These providers do not receive your full name, NID, or contact details.
• Identity verification services: Where 889bd uses a third-party KYC verification provider to assist with the review of identity documents, that provider receives only the minimum information required to complete the verification check and is bound by strict data processing agreements.
• Legal and regulatory authorities: 889bd will disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, a valid court order, or regulatory direction. We will notify you of such disclosures where legally permitted to do so.
• Fraud prevention and security partners: Aggregated or pseudonymised data may be shared with industry fraud prevention networks to detect and prevent multi-account abuse, money laundering, and other forms of prohibited conduct across the online gambling ecosystem.
• Business transfers: In the event of a merger, acquisition, or sale of substantially all of 889bd's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified prior to such a transfer, and your rights under this Policy will be preserved.

7 Data Retention

889bd retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory retention obligations, and to resolve disputes or enforce agreements. The specific retention periods applicable to the main categories of personal data are as follows:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data disposal procedures. Anonymised data — from which no individual can reasonably be identified — may be retained indefinitely for aggregated statistical analysis and platform improvement purposes.

8 Security Measures

889bd implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Transport Layer Security (TLS/SSL): All data transmitted between your device and the 889bd platform is encrypted using current TLS protocols with 256-bit encryption, preventing interception of data in transit.
• Access control: Access to personal data within 889bd's internal systems is restricted on a strict need-to-know basis. Staff members with access to player data are subject to confidentiality obligations and undergo regular data protection training.
• Server security: 889bd's servers are hosted in access-controlled data centre environments with physical and logical security controls, including firewalls, intrusion detection systems, and regular vulnerability assessments.
• Password hashing: Account passwords are stored using industry-standard one-way cryptographic hashing algorithms. 889bd staff cannot view your plaintext password and will never ask you to provide it.
• Fraud monitoring: Automated systems continuously monitor account activity for patterns consistent with unauthorised access, multi-accounting, or financial crime, triggering alerts and temporary account holds where suspicious activity is detected.
• Incident response: 889bd maintains a data breach response plan. In the event of a confirmed breach that poses a material risk to your rights, affected players will be notified without undue delay.

While 889bd takes every reasonable precaution to protect your data, no system connected to the internet can guarantee absolute security. You play an important role in protecting your own account by using a strong, unique password, not sharing your credentials with anyone, and notifying us immediately if you suspect unauthorised access to your 889bd account.

9 Your Privacy Rights

As a registered player on the 889bd platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat or by emailing [email protected]. We will respond to verified requests within 30 days.

• Right of access: You may request a copy of the personal data that 889bd holds about you, along with information about how it is processed and the purposes for which it is used.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
• Right to erasure: In certain circumstances — for example, where data is no longer necessary for the purpose for which it was collected — you may request that your personal data be deleted. This right is subject to overriding legal retention obligations, including AML and transaction record-keeping requirements.
• Right to restriction: You may request that 889bd restrict its processing of your personal data in defined circumstances, for example while the accuracy of data is disputed or where processing is unlawful but you prefer restriction to erasure.
• Right to data portability: Where processing is based on consent or contractual necessity, you may request a copy of the personal data you have provided to 889bd in a structured, commonly used, machine-readable format.
• Right to object: You may object at any time to processing of your personal data for direct marketing purposes. Once you object, 889bd will cease processing your data for that purpose immediately.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

10 Children's Privacy

The 889bd platform is strictly for adults aged 21 years and above. 889bd does not knowingly collect, process, or store personal data from individuals under the age of 21. Our registration process includes date-of-birth verification and KYC checks specifically designed to identify and reject applications from underage individuals.

If 889bd becomes aware or has reasonable grounds to suspect that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, the data reviewed, and — subject to any legal retention obligations — the data deleted. Any funds deposited by an underage player will be handled in accordance with our Terms and Conditions and applicable law.

11 Third-Party Links and Services

The 889bd platform may reference third-party service providers such as game studios, payment processors, and sporting data providers in the course of delivering its services. While 889bd carefully selects its service partners, this Privacy Policy applies exclusively to data processed by 889bd itself and does not extend to third-party platforms or services.

When you interact directly with a third-party service — for example, completing a bKash transaction through the bKash interface — that interaction is governed by the third party's own privacy policy. 889bd has no control over and accepts no responsibility for the data practices of external services. We recommend that you review the privacy policies of any third-party service you use in connection with your 889bd account.

889bd does not host third-party advertising on the platform. Display advertising networks, retargeting pixels, and social media tracking scripts are not embedded on the 889bd website. Your browsing activity on 889bd is not shared with social media platforms for advertising targeting purposes.

12 Changes to This Privacy Policy

889bd reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will notify registered players by email to the address on record, or via a prominent notice on the platform, no less than 7 days before the revised Policy takes effect.

The date of the most recent revision is displayed prominently at the top of this page and in the hero section above. We encourage you to review this Policy periodically to remain informed about how 889bd protects your personal data. Your continued use of the 889bd platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.

If you have any objection to the changes described in a revision notice, you may close your account and cease using the platform before the effective date of the revised Policy. Archived versions of previous Privacy Policies are available upon written request to [email protected].

13 Contact Us

If you have any questions, concerns, or complaints relating to this Privacy Policy or to the way 889bd handles your personal data, please contact our support team using the details below. We take privacy enquiries seriously and will respond to all legitimate requests promptly and professionally.

• Email: [email protected] (subject line: "Privacy Enquiry")
• Live Chat: Available 24 hours a day, 7 days a week via the 889bd platform
• Response time: Privacy-related emails are responded to within 4 hours during business hours (Bangladesh Standard Time, UTC+6); complex data rights requests are addressed within 30 days.

889bd is committed to resolving privacy concerns directly with players. If you feel your concern has not been adequately addressed after contacting our support team, you may escalate your complaint through the formal complaints process described in our Terms and Conditions.