Responsible Gaming
at 889bd
At 889bd, we believe gambling should always be a form of entertainment — never a source of financial stress or emotional harm. Our responsible gaming programme gives every Bangladesh player the tools, knowledge, and support needed to stay in control of their play at all times.
Playing Safe Is Our Priority
889bd has built its responsible gaming programme around one simple principle: every player deserves to enjoy our platform on their own terms, with full visibility of their spending and full control over their play. Whether you are betting on a BPL match, spinning the reels on a Pragmatic Play slot, or sitting at an Evolution Gaming live table, 889bd provides a suite of player protection features designed to keep your experience positive, informed, and well within your personal limits.
Problem gambling is a recognised behavioural condition that can affect anyone, regardless of income, background, or level of experience. Recognising the signs early and using the tools available to you is the most effective way to keep gambling recreational. 889bd is committed to making those tools as accessible and easy to use as possible for all players across Dhaka, Chittagong, Sylhet, Rajshahi, and every corner of Bangladesh.
Tools Designed to Keep You in Control
Each of the following features is available free of charge to every registered 889bd player. Access them at any time through your account settings or by contacting our support team via live chat.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be processed until the period resets. Lowering a limit takes effect immediately; increasing a limit requires a 7-day cooling period to prevent impulsive decisions.
Session Time Limits
Define how long you wish to play in a single session. When your session limit is reached, 889bd will display a notification and, if you choose, automatically log you out. Time tracking helps you stay aware of how long you have been on the platform without interruption.
Cooling-Off Period
Take a short break from the platform by activating a cooling-off period of 24 hours, 48 hours, 7 days, or 30 days. During this time your account will be suspended for betting and gaming activity. The feature can be activated instantly through your account dashboard or via live chat.
Self-Exclusion
If you feel your gambling has become unmanageable, request a self-exclusion period of 6 months, 1 year, 2 years, 3 years, or permanent exclusion. During self-exclusion your account is fully suspended, all marketing communications are stopped, and re-registration attempts are blocked.
Reality Check Alerts
Receive on-screen reminders at configurable intervals — every 30 minutes, 1 hour, or 2 hours — showing you exactly how long you have been playing and how much you have wagered in the current session. These reality checks are designed to prompt mindful decision-making.
Account Activity History
Access a complete, transparent record of all your betting activity, deposits, withdrawals, and session durations from your account dashboard. Reviewing your history regularly is one of the most effective habits for maintaining healthy gambling behaviour.
Recognising Problem Gambling
Problem gambling develops gradually and can be difficult to recognise in yourself. The following signs may indicate that gambling is moving beyond recreation and becoming a harmful habit. If several of these apply to you, we strongly encourage you to use the self-exclusion or cooling-off tools available on 889bd, or to reach out to a professional support organisation.
Chasing Losses
Placing additional bets after a loss in an attempt to win back money you have already lost, often leading to larger losses.
Borrowing Money to Gamble
Using loans, credit, or funds borrowed from family members to fund gambling sessions beyond your own means.
Neglecting Responsibilities
Missing work, skipping family commitments, or sacrificing sleep and meals in order to spend more time gambling.
Gambling to Cope with Stress
Using gambling as a way to escape anxiety, depression, loneliness, or everyday life pressures rather than as entertainment.
Failed Attempts to Stop
Repeatedly trying to cut down or stop gambling without success, or feeling irritable and restless when attempting to do so.
Hiding Gambling Activity
Concealing the extent of your gambling from friends, family, or colleagues, or feeling shame or guilt after playing.
Ask Yourself These Questions
The following questions are based on widely recognised responsible gambling assessment frameworks. If you answer "yes" to three or more of these questions, we recommend you contact 889bd support or a professional counselling service immediately.
How to Activate Your Protection Tools
All responsible gaming tools are available directly within your 889bd account. Follow the steps below to set up the features that are right for you.
Log In to Your Account
Visit the 889bd platform and sign in to your registered account using your username and password. All responsible gaming features are located within your personal account dashboard.
Account RequiredNavigate to Account Settings
From your dashboard, select the "Responsible Gaming" or "Player Protection" section. All available tools — deposit limits, session limits, cooling-off, and self-exclusion — are listed here with clear activation options.
Settings MenuChoose and Configure
Select the tool you wish to activate, enter your preferred limit or duration, and confirm your choice. Protective restrictions (lowering limits, cooling-off, self-exclusion) take effect within minutes of confirmation.
Instant EffectContact Support If Needed
If you are unable to access your account settings or need immediate assistance activating self-exclusion, our live chat support team is available 24/7 and will process your request as a matter of urgency.
24/7 Live ChatStrictly 21 and Above
889bd operates a strict 21+ age policy across all products — sports betting, live casino, slots, and fishing games. Registration is not permitted for individuals under the age of 21. All applicants are required to verify their age during the KYC process by submitting a valid Bangladesh National Identity Card (NID), passport, or other government-issued document confirming their date of birth.
If 889bd has reasonable grounds to suspect that a player has provided false age information during registration, the account will be immediately suspended pending a full identity review. Any winnings accumulated during a period of underage access may be withheld in accordance with our Terms and Conditions.
Under 21? You Cannot Register
889bd's registration system is designed to reject applicants who enter a date of birth indicating they are under 21 years old. This check occurs at the point of sign-up and is reinforced during identity document verification.
Keep Devices Secure at Home
We recommend that adult players using shared household devices use password-protected accounts and log out after every session to prevent access by younger family members. Never share your 889bd login credentials with anyone.
Parental Controls
If children have access to your devices, consider installing parental control software that restricts access to gambling websites. 889bd fully supports the use of such tools and encourages families to take an active role in preventing underage access.
Getting Professional Support
If you feel that gambling is affecting your finances, relationships, or mental health, professional support is available. The following types of organisations can provide confidential guidance, counselling, and practical advice — completely free of charge.
Problem Gambling Helplines
Dedicated telephone helplines staffed by trained counsellors provide confidential, non-judgemental advice 24 hours a day. Helpline numbers are typically free to call from any mobile network including Grameenphone, Robi, Banglalink, and Teletalk.
Gamblers Anonymous
Gamblers Anonymous operates a global peer-support network based on the 12-step recovery model. Group meetings — available in person and online — allow individuals to share experiences with others who understand the challenges of problem gambling firsthand.
Mental Health Counselling
Licensed mental health professionals and licensed counsellors experienced in behavioural addiction can provide one-on-one therapy sessions. In Bangladesh, mental health support is available through both private clinics and government-affiliated hospitals in Dhaka and Chittagong.
Online Counselling Services
For players who prefer privacy or are located outside major cities — in Sylhet, Rajshahi, Khulna, Barisal, Rangpur, or Mymensingh — online counselling platforms offer text-based and video chat sessions with qualified therapists without the need to travel.
Financial Counselling
If gambling has led to significant financial difficulty, a financial counsellor can help you assess your situation, negotiate with creditors, and develop a recovery plan. Many non-profit organisations in Bangladesh offer free financial guidance services.
Family Support Services
Problem gambling affects not only the individual but also family members. Dedicated support groups and counselling services for families of problem gamblers are available to help loved ones understand the condition and provide effective, constructive support.
Play Smart. Play Safe. Play at 889bd.
Responsible gaming is at the heart of everything 889bd does. Explore our games, review our policies, or contact support — we are here for you every step of the way.